Hilton Auckland

We arrived in port from a cruise. It was early morning. Our room was, predictably not ready. But, in addition the current guests had arranged a late checkout, . So, we dropped off our things and headed out for a tour of Aukland. Upon our return at mid-afternoon, we got our room assignment, a very spacious corner unit with balcony and a view of the harbor. The amenities were super! If we visit Aukland again, this is where we'll be staying!

The amazing views. Room was very spacious. The best part was the buffet breakfast. Variety of choices of food. The pan cakes we ordered was beautifully presented with no extra charge. Staff were very quick, attentive and friendly. Been to a few buffet breakfast at hotels all over the globe and the staff here have been the best with how professional they are. The bed is huge. We ordered an extra bed thinking the bed will not be big enough for family of 3 but turns out the bed was massive so we cancelled the extra bed and saved some money. The 3 of us fit easily on the bed and still had lots of space.

The room was amazing, and a really good size for 2 people. Loved the balcony overlooking the harbour. Everything was exactly how we expected and more.

Breakfast was excellent. Staff were great! A minor thing but paying for coffee at breakfast seemed a little unusual given the provision of free Nescafé in rooms. On the positive staff gave us complimentary coffee for birthday which was nice spontaneous touch! We really loved the bar and the 25% discount on food which resulted in us staying for hotel dinner rather than going out.

Excellent service from staff upon check in and during our stay. Great view overlooking the ferry terminal and the harbour. Excellent facilities at the hotel. Food at the restaurant was fantastic. And even the food via room service was great. Prices are relative in my opinion.